E-learning that delights

At Flotek Group, we are committed to providing our customers with the best possible experience from the very start. Our Flo E-Learning Portal has been a game-changer in achieving this goal. By integrating the portal into our new customer onboarding process, we empower our customers to learn about our products thoroughly before deployment. This proactive approach ensures they are well-prepared and confident in using our solutions right from the get-go. The positive feedback we’ve received from our customers speaks volumes about the effectiveness of the Flo E-Learning Portal. It has truly transformed the way we support and engage with our customers, driving both customer satisfaction and operational efficiency.

As a managed service provider (MSP), our company provides outsourced IT support to many organisations. We partnered with Microw to offer our clients dynamic, engaging video content as part of our managed services. The learning platform has been very well received; clients love the wide range of high-quality courses which are easy to follow and don't take hours to sit through. Courses are kept up to date as technologies change and even advanced users benefit from content such as Microsoft Copilot.

On starting our new consultancy arm, we were looking for an online platform to offer our clients after their sessions with us. Our main focus was to further embed the learning and provide continuous development as part of our consultancy offering. From our first meeting with Microw we knew we didn't need to look further, with fantastic personalisation and great content, it was a perfect match for us and our clients

We’ve been working with Microw now for a number of years and really value their support of our charity. The Microw content is a great complement to our other digital learning providers as it offers something different. We know when time is precious our staff can still seek out some valuable learning content from Microw on our LMS. It may well be bite sized, but still has a real impact on staff development.

The way we learn has changed massively since the digital transformation. Humans tend to forget new knowledge unless they use it. Microw helps to square the circle by allowing users to drop in and out of resources and by providing bite-sized, well-focused, short videos. Our colleagues have really benefitted from the Microsoft Excel courses – which I personally find extremely helpful. We are in the process of an organisational change from Webex to Microsoft Teams, and guess what… Mi Crow has all the basic user guides in place, well curated, and easily accessed via single sign-in. This has helped to lessen the load on our L&D team during the transition. Thank you team Microw!

We have been working with Microw for a few years now and just expanded the training we offer on the platform. The bite-sized training videos fit perfectly with our busy environment enabling both our external and internal teams to prioritise their personal development.

You couldn’t ask for a more responsive and helpful team than the Microw crew. Our staff love their short and punchy videos, and as the LMS administrator they make it easy for me to incorporate into our systems.

The bite-sized nature of the video library, its accessibility and the high quality of the videos helps us encourage people to take on learning which can easily fit into their day. Now we can demonstrate that we provide all the tools people require in order to take control of their own personal development and our people understand that learning is not something that is done to you in a classroom but something that they can take charge of whenever and wherever it's needed.